|
Purchase questions.
What comes in the purchased package in second life?
Once you receive your file, you will find: ALL clothing templates for that set in 1024x1024 .png format, ALL textures for that set in 512x512 .png format, TOU .jpeg and a notecard containing a download link for ALL PSD files in one handy zipped .rar file.
Are PSD Files included with all template sets?
No. Please read all of the descriptions with every product listing. Some older NB Inc. sets do not include PSD and some only include PSD with templates in the download as well. Free gifts will NEVER include PSD files. Once the set is no longer free, it STILL won't include a PSD. These sets are created for promotion, but will remain available for a small price after the promotion is over.
How do I get the PSD that comes with my purchased templates?
Once you have retrieved the download link from a notecard inside of the inworld purchased file, paste it into any browser address bar. Download the required file and unzip the package.
What is inside of the downloaded package?
Aside from the templates inworld, you will also find them in the downloaded package, along with all textures, all PSD files, a Photoshop pattern .PAT file, a Photoshop .ACO file, Terms of Use .jpeg and contact information.
What are the 'Easy Recolor' PSD files for?
These files are to help the more inexperienced creators in Photoshop or GIMP to recolor templates easier. The files have compressed layers and each layer is already set for recoloring with instructions on which layers to recolor and which to leave alone (shadow, details, etc). Each layer name contains instructions. Recolor and save!
Can I ask permissions to use NB products in other virtual grids?
Yes. See the section below titled 'Permission questions' to learn how.
Download questions. Where to I find the download link that comes with my set?
Sets that include PSD files also include a notecard inside of product file. This notecard contains a download link for that set. Do not share the link with anyone. It's meant for those who are willing to pay, not thieves.
What do I do if my download link is broken?
It happens. And...most times there's absolutely NO reason! These file storage places online have a mind of their own and delete stuff without explanation. If this happens...email Nyx immediately or use the 'Contact' page. She needs to know when links are broken so she can get it replaced and get it to you as soon as possible! Email Nyx at nyxbayn@gmail.com
Why does NB use .rar files in the download?
NB uses these for all PSD files and anything included not inworld for ONE reason: file size. The files are simply too big for emailing. Please don't ask for the download in email instead, it can't be done. Files are too BIG! And, there are added benefits to the .rar file. One, it protects the data and images inside by compressing them so no data is lost during upload, transfer or download. Two, it holds all items included in one neat little folder for quick referencing and use.
HOW DO I UNZIP THE .RAR FILE?
If your PC does not have a program to unzip the .rar files, a simple Google search will find a free program for you. Google "unzip .rar files for free" and you'll soon be unzipping files!
I purchased multiple sets and the links are all broken! What to do?
It's a funny story, really. Ok, not THAT funny. But Nyz is human in the really, real world. It's true. A while back she accidentally moved a file in online storage and it changed ALL links to the .rar files inside of that folder. Nyx had no idea that she had done this, nor that it would change the links of every single set inside. Bummer. Therefore, a LOT of PSD downloads links DO NOT work. She is working very hard every week to get as many fixed as her free time will allow. She has over 500 products listed. Please be patient, she'll get them all eventually! In the meantime, if you discover this issue with your set, contact Nyx right away! She will be more than happy to give you the new links on every set, even if it's 10 or 20.
Permissions questions. How Do I obtain permissions to us NB products in other grids?
Simple! Use the 'Permissions' tab in the navigation area at the top of the page to apply. Apply? Yes, it's just submitting standard information about your Second Life avatar, the grids you wish to use and any avatar names on those grids. No personal information (except email - we DO need a valid email) will ever be asked.
What happens after I submit my form for permissions?
Nyx Bayn will reply within 24 hrs of submitting to let you know that your request was, indeed, received. In most cases, she will then grant your request. Do NOT use any NB products outside of Second Life until you get Nyx's reply, please. The form IS an application of sorts, NOT automatic permission.
What if I decide to use other grids after I apply?
Use the same form on the 'Permissions' page to submit that information. Put your new grid and avatar name in as usual. In the 'Additional Comments' box, leave Nyx a note that this information needs to be added to your current permissions.
Free gift questions. Why is the free gift from last week now "NOT" free in the MP?
Free gifts are offered each week to promote THAT weeks' set release. Kind of a try-before-you-buy option. Also, during the release week, the full set will be discounted as well. Grab them while you can! Once a new set is released the free gift becomes 99L and contains no PSD and the full set becomes full price.
Can I use the free gifts sets in other grids?
No. Nyx prefers that gifts do not leave Second Life. Ever. Why? They are created for promotions and contain no PSD files and should not be modified. They are templates for trying out and gathering interest for the full set that matches it.
Do the free sets come with PSD downloads?
No. Read the question above to learn why.
|
